Customer reviews
Hear from clients who have experienced the care, precision, and long-term support behind
our residential and commercial technology projects.
“The guys at Liaison Home are extremely knowledgeable on the products and services they provide. They were very professional when setting up my system and took the time to make sure we were comfortable using it before they left.”
“I have partnered with Liaison on several lighting projects over the past several years, and the results that emerge have always exceeded expectations. Their knowledge of the background controls architecture as well as their commitment to detail & service delivery embolden the confidence I have that our projects will be successful.”
“Working in an industry hinging on quality and follow through, Liaison hit the mark at every pass. The partnership and transparency exceeded expectations, and their approach is wonderfully comprehensive. My firm, bureau interior design, enjoys the affability of the Liaison team and the precision of their execution.”
“Shelby and the team are fantastic. They know the technology cold and are incredibly easy to deal with. Their responsiveness and availability brings you back to a different era of customer service. If you are thinking of any other smart home installer you are making a mistake.”
“They did a great job delivering a great product. Would recommend them anytime.”
“Very easy to work with. Gave multiple options on our Home Wi-Fi upgrade. Whole process was very smooth from start to finish. Even great service after the sale.”
“Liaison staff did a great job setting up our system and worked to make sure everything was working properly. They took the additional time to walk us through the system so we knew how to use it to its best potential. Nice guys, solid company.”
“We have been having continuous sound issues at Hospital Sisters of St Francis convent Chapel. Liaison Home Automation sent a technician (Jason) to troubleshoot our system. Jason was very knowledgeable about sound systems and spent time calibrating the microphones. Before Liaison’s expert assistance mass was filled with screeches and loud humming noises coming from our sound system. Now we can enjoy a peaceful mass without the constant and annoying sound system interruptions. Liaison’s customer service is the gold standard other sound system providers could not deliver. I would recommend this company if you want good customer service and expert advice.”
I appreciate you recommending a complete front end re-design with state of the art screens that would actually work much better for us. As you assured us it would, the new system does work really well for us. I was very reticent about a fully automated smart home, but you have really brought me around. Sure I still have some concerns about long term performance and obsolescence over time, but feel way better knowing you’re with us anticipating things and evolving our Crestron application as necessary. I have to say it is nice to have a reliable contact to get in touch with when there are system or equipment issues. Whether it’s something minor such as an audio interface matter where you recommend a simple system re-boot or an equipment issue where our HVAC system is acting up due to Crestron thermostat malfunction or an array of other possible matters, we really appreciate your commitment to us and your responsiveness. I can only thank you so much, but know that we are grateful and look forward to a long and fruitful continuing relationship.
These guys were awesome! The techs were knowledgeable, courteous and neat. I needed an antenna installed in the attic and the wires run from the antenna to the TV on the first floor (I emancipated myself from cable and satellite). These guys were able to get the wires run, place the antenna in the attic and hooked up the TV. Now I get a bunch of local stations as well as my Internet stations. All in all, a painless installation and it didn’t cost an arm and a leg! I highly recommend these folks!
My experience with Liaison Home Automation was very good. The technician arrived when expected and was very polite and conscientious. He got right to work and had my issue resolved in a very timely manner. Will definitely hire them again.
We recently remodeled the lower level of our home. We hired Liaison Home Automation to do wiring and installation for several TVs and electronic projects. Steve Weber and his crew, Jamie and Ryan, were especially helpful in planning everything and explaining how to operate various types of technical equipment which we purchased from Liaison. Ryan has spent hours tutoring us with operating instructions, displaying a great attitude. My wife and I would highly recommend the purchase and installation of any type of home electronics.
Liaison provides great insight and explanation of what products are available to meet your home automation and electronics needs. Whether you are trying to setup a new office like we have done or home design, Steve and his team can help design, equip and install the latest sound, window shades, lighting, or AV equipment.
Just wanted to send you both a “thank you” for getting us fixed up with a basement system. It seems to be working well and I appreciate you guys and your efforts to get it straightened out. Have a great week.
The experience clients remember
Client reviews speak to more than finished systems. They reflect trust built through listening, planning, and clear communication, and the ability to bring complex technology into a space without making the process feel overwhelming. From private homes to large commercial environments, every relationship depends on a team that can translate vision into something reliable, intuitive, and beautifully integrated. The strongest technology experiences show up in daily life: when a room responds effortlessly, a presentation runs without a hitch, or support is there when it matters most.
Behind that experience is a growing family of companies with specialized knowledge across automation, lighting design, AV, networking, programming, and long-term service. Trusted brand partnerships, recognized achievements, and multi-market experience all strengthen how each project is delivered. Clients get the depth of a larger organization while still working with people who understand the details of their space.
Every review represents a home, business, or organization that placed confidence in the process. The technology may be sophisticated behind the scenes, but the experience should feel clear, dependable, and easy to live with. With the right partner, technology becomes something clients can trust, enjoy, and grow with over time.